Terms & Conditions

Last updated: 9/29/25

Welcome to FairFrame Windows (“Company,” “we,” “our,” or “us”). By accessing our website, submitting a quote request, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Website

  • Our website and online quote tools are provided for personal, non-commercial use.
  • You agree not to misuse or attempt to disrupt our website, systems, or services.

2. Quotes & Services

  • All quotes provided by FairFrame Windows are estimates based on information submitted, including photos and details you provide.
  • Final pricing may vary based on actual measurements, materials, and installation conditions verified at the time of service.
  • Same-day quotes are subject to photo quality and completeness of submitted information.

3. Warranties

  • Manufacturer Warranty: All windows carry a lifetime manufacturer warranty, subject to manufacturer terms.
  • Labor Warranty: FairFrame Windows provides a 2-year labor warranty on installation workmanship.
  • Warranty does not cover damage caused by misuse, neglect, accidents, or third-party work performed after installation.

4. Payment Terms

  • Payment terms will be outlined in your project agreement or invoice.
  • Failure to pay in accordance with agreed terms may result in additional fees or suspension of services.

5. SMS/Text Messaging Consent

By providing your phone number, you consent to receive informational, marketing, and customer care messages from FairFrame Windows:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For help, reply HELP.

6. Privacy

  • We value your privacy. Any personal information you provide will be used only for delivering quotes, scheduling services, and customer support.
  • We do not sell your personal information to third parties.
  • Please see our [Privacy Policy] (if you have/will create one) for full details.

7. Limitation of Liability

  • To the fullest extent permitted by law, FairFrame Windows is not liable for indirect, incidental, or consequential damages.
  • Our total liability will not exceed the amount paid by you for the specific service in question.

8. Governing Law

  • These Terms & Conditions are governed by the laws of the State of Texas.
  • Any disputes shall be resolved in state or federal courts located in Texas.

9. Changes to Terms

  • We may update these Terms & Conditions at any time.
  • Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
FairFrame Windows

2442 S Collins St

Ste 108 PMB 1039

Arlington, TX 76014

United States
469-310-9090
contact@fairframewindows.com