Privacy Policy

Last updated: 9/29/25

FairFrame Windows (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, or use our services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: name, phone number, email, and address (when provided through forms, quotes, or service requests).
  • Photos/Uploads: images of your home or windows that you provide to receive a quote.
  • Automatically Collected Data: IP address, browser type, device information, and site usage through cookies or analytics tools.
  • Third-Party Data Collection: We may use services that collect information about visitors without form submissions, including details such as names, emails, or phone numbers linked to browsing activity. This helps us understand interest in our services and reach out with relevant communications.

2. How We Use Your Information

We use your information to:

  • Provide same-day window and door quotes.
  • Schedule consultations and installations.
  • Communicate via email, phone, or text message (with your consent where required).
  • Improve our website, services, and customer experience.
  • Send promotional offers and updates if you’ve opted in or if permitted under applicable law.
  • Reach out to visitors whose information has been collected through approved third-party services to ask if they need help with window or door services.

3. Text Messaging & Communication

By providing your phone number, you consent to receive informational, marketing, and customer care messages from FairFrame Windows:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe at any time.
  • Reply HELP for assistance.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your information only with:

  • Service providers who help us deliver our services (e.g., installers, delivery companies, or data enrichment partners).
  • Legal authorities if required by law or to protect our rights and customers.

5. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request a copy of the information we hold about you.
  • Request corrections to your information.
  • Opt out of marketing communications at any time.

7. Cookies & Tracking

Our website may use cookies, analytics tools, or third-party technologies to improve site performance, track visitor activity, and understand customer interest. These tools may also be used to link visitor data to contact details for follow-up communications. You can disable cookies in your browser settings, but some features may not work as intended.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

FairFrame Windows

2442 S Collins St

Ste 108 PMB 1039

Arlington, TX 76014

United States
469-310-9090
contact@fairframewindows.com